Home Heating
Assistance Available

The Kno-Ho-Co-Ashland Community Action Commission's Emergency HEAP Winter Crisis Program begins November 1, 2016 and operates until March 31, 2017.  Emergency HEAP Winter Crisis is a federally funded program administered by the Ohio Development Services Agency, Office of Community Assistance, that provides financial assistance to low-income households that are threatened with disconnection from their heating source, or have already had service disconnected.   Households utilizing bulk fuel must have a tank containing less than 25% of its capacity.   

Income documentation for all household members along with social security numbers, electric and gas bills, photo ID, proof of U.S. citizenship/legal residency for all household members, and other documentation must be presented at the appointment. 

Income guidelines are based at 175% of the Federal Poverty Level and are as follows:

Household of 1 - up to $20,790

Household of 2 - up to $28,035

Household of 3 - up to $35,280

Household of 4 - up to $42,525

Household of 5 - up to $49,770 

Household of 6 - up to $57,015.

Income may also be calculated using the past three months, whichever benefits the client. Households claiming zero income for the past three years, or others on a case by case basis, will be subject to providing an IRS Verification of Non-Filing Status Transcript.  Approved applicants will also have their application automatically transmitted to the State HEAP office, where additional assistance may be available under the Regular HEAP program. Eligible households may receive financial assistance once per heating season. 

Those households serviced by a PUCO-regulated utility are encouraged to sign up for the Percentage of Income Payment Plan (PIPP Plus) or an alternate budget payment plan. PIPP Plus customers have a lower income eligibility threshold. To learn more about PIPP visit:


For more information or to schedule an appointment contact your local HEAP Office.

Knox County              740-397-0378

Coshocton County     740-622-9801

Holmes County          330-674-6479

Ashland County         419-281-4327


Your Local Community Action Agency 

     Yearly, Kno-Ho-Co-Ashland CAC provides service to nearly 13,000 children, families, senior citizens, healthcare patients, and our community neighbors with a broad spectrum of services including the following last year:

Home Weatherization Assistance Program                 
95 Houses Weatherized

Electric Partnerhsip Program
92 Households Received EPP Service

Ashland Dental Clinic
2,335 Unduplicated Patients Served

Family Planning
1,091 Unduplicated Patients Served

Emergency Shelter
30 Families Stayed in our Homeless Shelters

Homeless Crisis Response Program
37 Households Received HCRP Services

Emergency Services
459 Households Received Rental or Utility Assistance

Winter Crisis Home Energy Assistance Program
2,070 Households Received Utility Assistance

Percentage of Income Payment Program
4,029 Households Were Enrolled in PIPP

Summer Crisis Home Energy Assistance Program
312 Households Received Utility Assistance

Prevention Retention Contingency/TANF Programs
132 Households Received Rental or Utility Assistance

241 Affordable Housing Units Available

Senior Services - Coshocton Senior Center                  
2,044 Seniors Received a Service

Head Start                                  
339 Children Completed One Year of Head Start

 The Promise of Community Action

Community Action changes people's lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other.

 Kno-Ho-Co-Ashland Community Action Commission
"Helping People. Changing Lives."



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