Winter Crisis Program
The Kno-Ho-Co-Ashland Community Action Commission's Emergency HEAP Winter Crisis Program will begin November 2nd. Winter Crisis Program is a federally funded program administered by the Ohio Development Services Agency, Office of Community Assistance that provides financial assistance to low-income households that are threatened with disconnection from their heating source, or have already had service disconnected. Those households serviced by a PUCO-regulated utility are encouraged to sign up for the Percentage of Income Payment Plus Plan (PIPP Plus) or an alternate budget payment plan. Eligible households include those in disconnect status or notice of disconnection, transferring or establishing new service. Households utilizing bulk fuel must have a tank containing less than 25% of its capacity. Also, this year, households that were diagnosed with COVID19 are eligible without a disconnect. Income documentation for all household members along with social security numbers, electric and gas bills, photo ID, proof of U.S. citizenship/legal residency for all household members, proof of disability if disabled, and other documentation must be presented. Income guidelines are based at 175% of the Federal Poverty Level. For a family of four the annual income must be at or below $45,850. Income may also be calculated using the past 30 days which for a family four is at or below $3,768.49. Those wishing to enroll in PIPP Plus have a lower income eligibility threshold. Approved applicants will also have their application automatically processed for the Regular HEAP program, where additional assistance may be available.
Eligible households may receive financial assistance once per heating season. The HEAP heating season is November 2, 2020 - March 31, 2021. The benefit amounts are as follows: PUCO regulated gas or electric customers may receive a benefit of up to $175, non-regulated electric or gas (i.e. co-ops) may receive a benefit amount up to $750. Income eligible bulk fuel customers may receive up to $550 for wood or coal, and up to $900 is available for bulk fuel propane/bottled gas and fuel oil consumers. Assistance for furnace repair is also available up to $500.
To learn more or to apply, phone the Kno-Ho-Co-Ashland Community Action Commission's HEAP office. Due to COVID19 restrictions, and the safety and well-being of community and staff, the application process must be started via phone only, no in-person applicants.
Rent, Mortgage and Utility Assistance Available
Kno-Ho-Co-Ashland Community Action Commission continues to offer assistance to households impacted by COVID-19 with past due rent or mortgage payments and to prevent water and sewer disconnections. Gas, electric and bulk fuel (propane) assistance is also available through multiple programs.
New funding appropriated to the agency expands the agency’s capability to serve those who continue to be impacted by the COVID19 pandemic. Guidelines vary among programs, with some being at or below 200% of the Federal Poverty Level or a higher threshold of 80% of the Area Median Income of the county in which a client resides. Benefits also vary as well. It is suggested that anyone past due with rent, mortgage or a utility contact the local office for more details.
COVID19 impact must be documented. Income documentation for all household members for the past 30 days or 12 months, (one program requires 3 total months income documentation, but clients may qualify based on the past 30 days), along with social security numbers, eviction notices, past due mortgage notices, water/sewer disconnection notice, photo ID, proof of U.S. citizenship/legal residency for all household members, and other documentation must be presented. Due to COVID19 restrictions, and the safety and well-being of community and staff, the application process must be started via phone only, no in-person applicants. Please call your local KHCA office.
Coshocton County 740-622-9801
Knox County 740-397-0378
Holmes County 330-674-6479
Ashland County 419-281-4327